Privacy Policy
First Foundation Preschool & Early Learning
Last Updated: 01-May-2026
1. Introduction
First Foundation Preschool & Early Learning (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and store your personal information.
2. What Personal Information We Collect
We may collect personal information including:
- Parent/guardian name
- Contact details (phone number, email address, address)
- Child’s name, age, and relevant enrolment details
- Emergency contact details
- Information provided through enquiries, website forms, Facebook/Meta lead forms, or Messenger
- Any other information you provide to us
We only collect information that is reasonably necessary for our functions and services.
3. How We Collect Personal Information
We collect personal information in a number of ways, including:
- When you complete an enquiry form on our website
- When you submit a Facebook/Meta lead form
- When you contact us via phone, email, or Messenger
- When you visit our website (via cookies and tracking tools such as Meta Pixel)
- During enrolment processes or centre visits
4. Why We Collect Your Information
We collect and use your personal information to:
- Respond to enquiries and provide information about our services
- Arrange centre tours and enrolments
- Communicate with you about your child’s care
- Improve our services and customer experience
- Deliver relevant advertising (including via Meta/Facebook)
- Comply with legal and regulatory obligations
5. Disclosure of Personal Information
We may disclose your personal information to:
- Service providers who assist in operating our business (e.g. IT providers, marketing platforms such as Meta/Facebook)
- Regulatory authorities where required by law
- Third parties where you have consented
We do not sell your personal information.
6. Use of Cookies & Tracking Technologies
Our website may use cookies and tools such as the Meta Pixel to:
- Understand website traffic and user behaviour
- Improve advertising performance
- Deliver relevant ads to users
You can control cookies through your browser settings.
7. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
8. Access and Correction
You may request access to the personal information we hold about you and request corrections if needed.
To do so, please contact us using the details below.
9. Complaints
If you have a complaint about how we handle your personal information, please contact us.
We will respond within a reasonable timeframe.
If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Contact Us
First Foundation Preschool & Early Learning
📍 Seven Hills, NSW
📞 (02) 9631 6857
📧 info@firstfoundationpreschool.com.au
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
